Privacy & Cookie Policy

Last updated: 13 November 2025

Welcome to Transfer My Trip! We’re all about helping people make the most of their unused holidays in a safe, transparent and supportive way. This page explains how we handle your information, how we keep it safe, and how you stay in control. If anything here isn’t clear, just reach out — we’re always happy to help.

Transfer My Trip is operated by Negotium 180 Ltd, registered at:
The Mill House, Swilland, IP6 9LW, United Kingdom
Email: admin@transfermytrip.co.uk

1. What Information We Collect

A. Information You Give Us

When you list a holiday, enquire about buying a trip, or contact us, we may collect:

• Your name and contact details
• Your holiday booking information
• Identification (e.g., passport) for verification purposes
• Copies of booking confirmations or supporting documents
• Messages you send us

B. Information We Collect Automatically

Through tools like Google Analytics, we collect:

• IP address & device details
• Browser type
• Pages you visit
• Time spent on the site
• Cookies & tracking data

C. Information From Third Parties

We may receive additional information from:

• Travel operators (to help confirm or transfer your booking)
• Payment processors

2. How We Use Your Information

We use your information to help you safely transfer or purchase a holiday. Specifically, we use it to:

• Process your listing or enquiry
• Verify your identity and prevent fraud
• Match buyers and sellers
• Communicate with you throughout the process
• Complete holiday transfers with travel operators
• Improve our website and user experience

3. Sharing Your Information

We may pass your data to trusted third parties when necessary to run our service smoothly. These may include:

• Buyers or sellers involved in your transfer
• Travel operators to confirm or transfer a booking
• Payment processors
• CRM and communication tools (e.g., Zoho, FluentCRM)
• Analytics services like Google Analytics

We never sell your personal information to anyone.

4. Legal Basis for Processing

We process data under the following UK GDPR bases:

• Contract: To handle your booking or purchase
• Legitimate Interest: To provide and improve our services
• Legal Obligation: To prevent fraud and meet regulatory duties
• Consent: For optional marketing or non-essential cookies

5. Keeping Your Data Safe

Your security matters to us. We store your information securely on protected servers and limit access only to those who genuinely need it. We also use reputable UK/EU-based systems whenever possible.

We keep your data only for as long as it’s needed for the purpose it was collected.

6. Your Rights

You’re always in control of your information. You can:

• Request access to your data
• Ask us to correct or delete information
• Object to processing
• Restrict how your data is used
• Withdraw consent at any time
• Ask us to transfer your data to another service

Just contact us at admin@transfermytrip.co.uk.

7. Cookies Policy

Cookies help us understand how people use our website so we can make it even better. Some cookies are essential for the site to work, while others are optional and used for analytics.

A. Types of Cookies We Use

• Essential cookies: Required for basic site functionality
• Analytics cookies: Tell us which pages are popular and how users navigate
• Performance cookies: Help improve load times and overall experience

B. Managing Cookies

You can manage or disable cookies through your browser settings at any time. You can also decline non-essential cookies via any cookie banner we provide.

8. Changes to This Policy

We may update this Privacy & Cookie Policy to reflect improvements in our service or changes in the law. When we do, we’ll update the “Last updated” date at the top of this page.

9. Contact Us

If you have any questions or need anything clarified, we’re here to help.

Email: admin@transfermytrip.co.uk
Address: Negotium 180 Ltd, The Mill House, Swilland, IP6 9LW